| Since 1981, Swan's Garage has serviced the local community in Nepean. We pride ourselves on our customer service and our commitment to excellence. Our newest location at 1486 Merivale Road, is a modern facility equipped to handle the most demanding auto repair, maintenance and service requirements. |  |
WHAT MAKES SWAN'S GARAGE
UNIQUE?
Firstly,
our customer service. We pride ourselves on being the most honest, reliable
and friendly garage in Ottawa. Why? Because we want your return business.
We speak directly to our customers, not down to them. We feel that with
personalised, reliable service that suits your schedule and budget, we
can earn your loyalty.
We have a commitment to excellence. At Swan's it's always easy to book a time for your repair and your car will always be ready when promised. There is always a real person available to talk to you at Swan's, no annoying voicemail, and when we quote you a price for a repair, we stick to it - our prices don't change between morning and afternoon.
Our staff has over 75 years of experience from vintage 60's cars to modern computerized vehicles. We keep a database history of all our repairs, so if you lose your receipt don't worry, we can always find it.
A unique feature of Swan's Garage is the instant access to thousands of auto parts warehoused in our building by one of Ottawa's largest auto parts distributors. There is virtually no waiting for deliveries. In most cases, customers notice a significant difference in vehicle downtime and appreciate getting back on the road quicker - one of the important reasons why new customers keep coming back.
WHAT WE DO?
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We repair all makes of domestic cars and light trucks, including Japanese cars and some European vehicles.
We specialize in automotive electrical systems, air conditioning and fuel injection systems. In an industry with a wide spectrum of standards, don't you deserve the very best?
HISTORY
We started
small at 1457 Woodroffe Avenue at Norice back in 1981, building a strong
customer base with our professional and friendly auto service. Our solid
reputation along with our honesty and reliability allowed our operation
to flourish.
It was a tenth anniversary decision to move the facility to the Merivale Road area - only minutes away and still within the community we service and care about. For years, we serviced vehicles from this two bay operation and continued to develop a proven foundation built on total customer satisfaction.
Only seven
years after moving to 1453 Merivale Road, we seized the opportunity to
move into a larger and better facility. It houses four hydraulic lifts,
can accomodate several vehicles in a wide open floor space, has ultra
modern equipment and a front counter with a waiting room.
On top of all the additional square footage, a major factor influencing
our move to this improved location was instant access to thousands of
auto parts warehoused in the building by one of Ottawa's largest auto
parts distributors.
So in 1997,
we moved three doors down from CJOH TV, and 1486 Merivale Road became
the new home of Swan's Garage.
WHAT PEOPLE ARE SAYING ABOUT SWAN'S GARAGE
Again thank you Bob for your competent, trustworthy, friendly service.
I have never hesitated to recommend you to my family and friends. W.D.
Nepean...more->
I was so impressed by the care I received, the attention given to my car and the way that I was spoken to and not down to, that I have never been anywhere since. L.B. Nepean...more->
It is without a doubt that if one were to look up the term customer service in the dictionary there would be a mention of Swan's Garage. W.M. Ottawa...more->
How can I express my thanks to you and your staff for the excellent work and care you have always shown me and my daughters. J.M. Ottawa...more->
You'll have me as a customer as long as I own an automobile. G.N. Ottawa...more->
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